Shipping & Return Policy

Within UK Delivery:

We aim to ship all orders as fast as possible, For all UK items, the Majority is sent tracked, so if you have an order query please contact us at support@BearcalledBob

Shipping can take up to 10-14 working days.

Working days are Monday-Friday.

Saturday,Sunday, Bank and Public Holidays are not applicable.

Outside UK Delivery:

Delivery to non-UK countries will be subject to destination. For all items we aim to deliver between 10-21 working days.

DHL International:

For some orders to non-UK countries we will use DHL Tracked, this service will be applied to items above a certain price or weight – additional fees can be charged depending on your country.

All delivery charges will be confirmed prior to finalising your order.

Working days are Monday-Friday.

Saturday, Sunday, Bank and Public Holidays are not working days.

Shipping companies we work with:

Royal Mail, FEDEX, Yodel, Royal Mail, DHL, Dpd, etc.

When do we deliver?

We aim to send out all orders placed within 24-48 hours.

If you place an order on Friday it will usually be dispatched on the following Monday morning.

Standard delivery is Monday to Friday (excluding Bank Holidays), generally from 9am to 5pm, and we aim to get your purchase to you within the timeframes stated above. Please allow for extra time for busy seasonal periods such as Christmas and bank holidays where we will not be operational.

Where do we deliver?

We deliver worldwide.

European countries covered:

Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland Ukraine, Vatican City.

Return Policy

If it’s not faulty product, customers need to cover the freight when send back.